SuperVista AG is a parent company of the brand occhiali24.it and other subsidiary companies. It is one of the fastest growing start-ups within its industry, as it is holding more than 900 licensing partners in a total of six countries across Europe. The company's executive board can look back on over 40 years of optical industry experience. As a result of this, we have recently secured a strong, strategic, financial investor that is involved in companies such as Expedia, LinkedIn, Netflix, Spotify and other major businesses.
Where: Wildau close to Berlin-Schönefeld (Germany)You will act as the first point of contact to customers calling in to our Wildau (close to Berlin-Schönefeld) based service desk to report issues or faults with our products / service. Overall responsibilities and accountabilities include answering service calls, logging faults onto the database in a timely manner and communicating any problems to senior team members. This role also involves effective customer complaint escalation and ensuring the customer is communicated to within specified timeframe with progress updates.
Sounds promising? If you think you are the perfect fit for us, please apply by sending us your CV with references, a cover letter, your availability as well as salary expectations to firstname.lastname@example.org For further information take a look at https://www.occhiali24.it/ or send an e-Mail to email@example.com. We are looking forward to hearing from you!